FREQUENTLY ASKED QUESTIONS (FAQs)

We’ve put together some commonly asked questions to give you more information when purchasing a car from Ugarte Cars Manila.

FOR BUYERS

DO YOU OFFER WARRANTY?

Yes, some of our quality cars have still brand new dealership warranty. Otherwise, we give 7-days limited warranty.

HOW MANY DAYS DO I NEED TO WAIT TO RELEASE MY CAR?

Within the day. You can get your quality car within the day for cash transactions. However, for financing transactions, there’s a waiting time of 2 to 5 working days.

HOW MANY DAYS CAN I RESERVE MY CAR?

Reservation is valid for 7 days.

REQUIREMENTS

WHAT ARE THE REQUIREMENTS FOR CASH TRANSACTION?

For cash transactions, just bring your 2 Philippine government IDs with same signatures, not expired.

WHAT ARE THE REQUIREMENTS FOR FINANCING?

FOR EMPLOYED INDIVIDUALS,

Certificate of Employment and Company ID
Two (2) Valid Philippine Government-issued IDs with same signatures.
Three (3) months record of any of the following: Payslips, Payroll or Bank statements.
Original proof of billing (With your current address)

FOR BUSINESS OWNERS,

Business Registration, DTI, and Mayor’s Permit
Two (2) Valid Philippine Government-issued IDs with same signatures.
Three (3) months record of bank statements.
Original proof of billing (With your current address)

FOR OVERSEAS FILIPINO WORKERS (OFW),

Contract of Employment with Compensation Details
Two (2) Valid Philippine Government-issued IDs with same signatures.
Three (3) months record of any of the following: Remittances or Bank statements.
Proof of billing (With your current address)
Working VISA or Permit

FINANCING

HOW DOES FINANCING WORK?

Our first step is to check out your preferred quality car. Upon ₱10,000 confirmed reservation, we will process your loan application to our partner bank and financing companies. Waiting time for approval is average of 3 to 5 working days for complete requirements. You may get your quality car within the day of approval.

IS THE P10,000 RESERVATION REFUNDABLE

It depends. If no approval from any of our partner banks and financing companies, it is refundable. Otherwise, this is non-refundable already.

WHAT IS THE AGE REQUIREMENT FOR GETTING A CAR LOAN

Age must be 21 years old but not more than 65 years upon final maturity of the loan

HOW MUCH CHATTEL AND INSURANCE?

The bank gives the final amount for chattel & insurance. Est is only ₱40k to ₱60k for both. Chattel is one-time payment. Insurance is available for installments with 0% interests.

WHAT ARE THE REQUIREMENTS FOR A COMAKER?

The bank may ask for a co-maker. He or she should be first degree relative and with stable source of income as well

LOCATION AND SCHEDULE

WHERE ARE YOU LOCATED?

We are located at Basement 2 Fisher Mall, Quezon Avenue, Brgy. Santa Cruz, Quezon City.
You can also find us using Maps or WAZE App: Pin location is “Fisher Mall Quezon Ave”

WHAT TIME ARE YOU OPEN?

We are open from Monday to Sunday at 8am-7pm

DO YOU OFFER SHIPPING/DELIVERY?

Yes, within Metro Manila. We offer professional delivery services outside Metro Manila for a professional fee. For security purposes, viewing and unit releasing is only available here in our Quezon Avenue showroom.

TRADE-IN

HOW TRADE-IN WORKS?

We accept trade in subject for viewing. We will appraise your car based on its market value. It will cover the down payment of your preferred car provided your car has no more bank balances.

DO YOU ACCEPT PASALO OR ASSUME BALANCE?

No. We can pay off your car’s bank outstanding balance based on it’s appraisal value.

DO YOU ACCEPT TRADE-IN WITH OUTSTANDING BALANCE?

Yes. We can pay off your car’s bank outstanding balance based on it’s appraisal value.